Helping the commissioner move from a desire for something different to committing to something different

Background

Recently I was asked to assist a multi-site, multi-national, multi-lingual division of 300 people to hold a whole group event. They had recently taken part in a larger organization staff satisfaction survey and they wanted to address some of the concerns raised by the results that were specific to their division. The Human Resources Business Partner tasked with organizing this attended a day I ran on Appreciative Inquiry and asked me if I could help them with this event.

By the time I was involved, the leadership had already shared the results with the division and had identified four/five key areas they wanted to focus on for a community day.